India Shipping Policy :::::::::: | |||
Shipping & Delivery PolicyPlease allow us 24 - 48 working hours, after the chosen date of delivery, to be able to give you an update on the order.Flowers may be delivered in fully bloomed, semi-bloomed or bud stage. Our partners do not call prior to delivering an order, so we recommend that you provide an address at which someone will be present to receive the package. The delivery cannot be redirected to any other address. Subject to the other terms of the Shipping Disclaimer, the deliveries would be done between 10 a.m. to 6 p.m. Delivery may take longer due to:
Products that are hand delivered cannot be delivered along with courier products. For perishable items like cakes and flowers, we attempt delivery of your order only once. In the event the delivery is not executed during the attempt, you shall still be charged for the order and no re-delivery will be possible. We will consider the order executed in the below cases:
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Midnight DeliveriesSubject to the other terms of the Shipping Disclaimer, delivery will be made between 11.00 PM to 11.59 PM on the chosen delivery date. Note: Please choose the date of delivery a day prior to the date of occasion. |
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Fix Time DeliveriesWe cannot commit the exact time for delivery. Subject to the other terms of the Shipping Disclaimer, the order will be delivered +30 or -30 minutes as per selected Time and Date |
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Delivery of Courier ProductsNotwithstanding anything contained in the Shipping Disclaimer or in the Terms and Conditions, in the event the order is made to deliver through any courier agency or any third party, EG2I does not make any representation or warranty in relation to the delivery of such order.For products that are shipped using the services of our courier partners, the date of delivery is an estimate. Your order may be delivered a day prior or a day after the chosen date of delivery. You acknowledge that requested delivery date is non-binding. Estimated delivery date depends on the availability of the product and the destination to which you want the product to be shipped. Our courier partners do not call prior to delivering an order, so we recommend that you provide an address at which someone will be present to receive the package. The delivery cannot be redirected to any other address. No deliveries are made by third party courier agencies on a Sunday and Public Holidays. All courier orders are carefully packed and shipped from our warehouse. Soon after the order has been dispatched, you will receive a tracking number that will help you trace your order. Courier partners sometimes have some delays due to holidays and strikes. In case if the recipient is unavailable, we will attempt delivery twice and in case delivery location is incorrect or the recipient refuses to take the delivery, the delivery shall be deemed to have been made. The courier company will attempt to deliver the package twice before the parcel returns back to the point of origin. In the event the delivery is not executed during the attempt, you shall still be charged for the order. We will consider the order executed in the below cases:
In case of business addresses, orders may be left at the reception. |
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Delivery to Hospitals PolicyThe florists in our EG2I network are experienced at making deliveries to hospitals. When placing your order, please be sure to include:
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Delivery to Hotels PolicyThe florists in our EG2I network are experienced at making deliveries to hotels. However please be aware to make the following information available:
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Delivery to Wedding Halls/Marriages PolicyFor delivery of order items to Wedding Ceremonies/ Marriage Halls, we may not be able to assure the delivery to the bride and/or bridegroom. However, we shall ensure that the delivery is made to one of the responsible member of host. |
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Delivery to HostelsOur florists are experienced at making deliveries to hostels/PG/Cantonment/Enclosed Premises. However, please be aware to make the following information available:
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Delivery to Railway Stations, Metro Stations and AirportsOur florist are experienced at making deliveries to Rail station, Metro Station or Airport. However please be aware to make the following information available:
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HAPPY SHOPPING Customer Service Team EG2i.com Email: orders@eg2i.com |
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